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Consolidated Communications DNS Issue: A Guide for CharlesWorks Customers
Charles from CharlesWorks addresses a localized DNS issue affecting customers using Consolidated Communications’ name servers 64.222.165.243 and 64.222.84.243. The article clarifies that the issue is not on CharlesWorks’ end and provides an immediate solution. Customers are advised to contact Consolidated’s customer service to change their DNS settings. Specific DNS addresses are recommended as a quick fix. The article also dispels misinformation that has been circulating, emphasizing that changing the DNS addresses wouldn’t resolve the issue if it were a CharlesWorks problem. The guide aims to assist affected customers in navigating this frustrating situation by offering a step-by-step solution and clarifying what to ask when contacting Consolidated’s customer service.
DNS 102: How to Check Your DNS Settings Issues
This CharlesWorks article addresses the intricacies of DNS (Domain Name System) and the challenges users might face with intermittent website connectivity due to DNS issues. It emphasizes the importance of DNS in internet connections and highlights the complexity of the connection process. The article provides a solution for better DNS by recommending Google’s public DNS servers. Furthermore, it offers step-by-step instructions for checking and modifying DNS settings on both Apple Mac and Windows 10 computers, ensuring users can easily navigate and adjust their DNS configurations.