Sep 11, 2020 | Email, Technical Help
Step One Sign into the Smartermail account you’re trying to import the contact lists from. Step Two Click on ‘Contacts’ icon in the left hand menu, with the image of a person. Step Three At the top of the contacts list above the search bar,...
Sep 8, 2020 | Email, Technical Help
Step One In your favorite web browser, navigate to https://portal.office.com to log into your Microsoft Hosted Exchange admin account. Step Two Navigate to the Admin area by clicking on the Admin area icon across the top of the page, or by clicking on the grid in the...
Sep 8, 2020 | Email, Technical Help
On occasion, Microsoft Hosted Exchange or Microsoft Office 365 email users may have an input box pop up requesting that you enter your username or email address and your password. At times this can persist and become most annoying. This creates even more difficulty if...
May 2, 2020 | Email, Technical Help
Say you’re going on vacation and won’t be able to reply to your emails for a couple weeks – setting up an autoresponder is a good idea – you can write a message that will automatically reply to anyone who sends you an email, for example:...
May 2, 2020 | Email, Technical Help
To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...
Dec 16, 2019 | Email, Technical Help
When you first start adding the SmarterMail email account to your mobile device, you’ll want to select the ‘Other’ option from the type of accounts. Usually “Other” is a choice among Microsoft, Exchange, AOL, Yahoo, Gmail, etc. From there, just plug in...
Dec 12, 2019 | Domain Names, Email, Q & A, Scams & Spoofs, Search Engine Optimization (SEO), Spam, Web Hosting, WordPress
Even though advertising is essential for any business, a referral from another client is usually the best. The staff here have decades of networking and experience with other businesses in the community. Please think of CharlesWorks as your trusted business resource....
Dec 3, 2019 | Email, Q & A
Question “I seem to be having a lot of trouble emailing people who have Yahoo and AOL accounts. They are either getting my emails in their junk folder or not at all. Sometimes I’m not getting an indication the email was not undelivered and other times I...
Nov 12, 2019 | Email, Spam
Log in to your mail account on the mail server securely at https://mega.charlesworks.com: To mark an email as spam, right click on the mail item you want to flag as spam, then select Actions > Mark > Spam NOTE: If you flagged something accidentally or something...
Jun 9, 2018 | Email, Spam, Technical Help, WordPress
In many cases, email sent from forms in WordPress on does not make it to the Inbox of Google GMail addresses. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on their systems. If the...
Feb 22, 2017 | Email, Technical Help
You can use Smarter Mail Categories to create an online group to be able to email groups of people such as staff, organizations, or other groups. You may think of these as “groups”, in Smarter Mail, these are referred to as “Categories”. 1....
Jul 27, 2016 | Email, Technical Help
You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...
