Not all website help is created equal. At CharlesWorks, every task is completed by our in-house U.S.-based team—never outsourced overseas. While other companies promote low rates using virtual assistants or foreign freelancers, we focus on dependable, expert-level service provided by people right here in your community. We bill by the minute, so you only pay for what you actually need. Whether it’s a website update, SEO help, or managing your domain and email, we handle it quickly, professionally, and locally. Learn why supporting a trusted local business like CharlesWorks makes all the difference in getting work done right.
Are your website emails disappearing or landing in spam? You might be dealing with unverified emails—and it could be costing you business. Many important messages, like contact form submissions and update notifications, never reach the inbox because modern email servers are stricter than ever. With filters powered by artificial intelligence and constant security updates, even legitimate emails can get flagged as suspicious. This article breaks down why it happens, what it looks like (with real examples from Outlook), and how you can fix it. You’ll learn about SPF, DKIM, and DMARC—three critical DNS settings that help your website’s emails look trustworthy to all mail servers. Whether you manage your own website or rely on a hosting provider, this guide will show you what to check and how to stay out of the junk folder. Don’t let your site’s messages get lost—read the full article to protect your email delivery.
In response to rising utility and equipment costs, CharlesWorks is adjusting some of our pricing to continue delivering the high-quality service you expect. We are increasing our monthly email packages and Microsoft Office products by $1 and annual domain name fees by $2. Despite these changes, we are holding monthly hosting charges and labor costs steady at $99 per hour, billable by the minute. We strive to minimize these impacts and appreciate your understanding as we navigate these economic challenges together.
Solar flares from the current G3-class solar storm could cause significant Internet disruptions. These flares interfere with satellites responsible for data transmission, potentially slowing website loading times or causing temporary outages. Satellite-based email and messaging services may also face delays as the storm’s impact interrupts communication signals, leading to intermittent access for users. While the storm is unlikely to cause widespread, long-term damage, localized disruptions are possible. Be prepared for slower service and intermittent connectivity throughout the weekend.
Understanding email delays and attachment issues can reduce frustration. At CharlesWorks, we separate email and web servers to enhance reliability. Learn why delays occur and how to mitigate them, including tips for handling large attachments and improving connectivity.
I’ve been involved with email since its early days and have seen small companies like CharlesWorks unfairly penalized by large providers like Google, Microsoft, and Verizon. These giants rate-limit and block emails from small servers, putting us at a severe disadvantage. The solution isn’t to block servers but to filter spam into appropriate folders. Federal legislation is needed to ensure fair treatment for all U.S.-based email servers.
One great feature of Outlook is that it has always been able to remember email addresses you've used in the past. It remembers these even if you've never stored them in your contacts. Outlook caches them, making the email addresses available going forward. It's a...
Phishing - attempts to trick people into giving up sensitive information - has been on the rise for many. many years now. Even seasoned internet individuals can fall prey to the bad actors perpetrating this criminal activity. The Phish Here is an example of a text I...
We at CharlesWorks are often asked by our web clients if their site is protected from malware and getting hacked. They also want to know if there site IS hacked, whether there be a charge to fix it. The totally hack-proof website The totally hack proof website has no...
As a general policy at CharlesWorks, we set up email on separate servers from your website. Doing this keeps mail server traffic from affecting website resources and vice versa. The local mail server on the DirectAdmin must be disabled when using a remote mail server....
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