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Using Apple Mail with Your Email

To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...

Yahoo and AOL Email Problems

Q: “I seem to be having a lot of trouble emailing people who have Yahoo and AOL accounts. They are either getting my emails in their junk folder or not at all. Sometimes I’m not getting an indication the email was not undelivered and other times I get...

SmarterMail Webmail on Chrome

This post is mostly for CharlesWorks SmarterMail users. In recent days we have started hearing from SmarterMail users that their access to SmarterMail via webmail (in a browser) has been freezing up. People have been unable to send messages when this happens. The...

Spam Email Tutorial

Log in to your mail account on the mail server at https://mega.charlesworks.com: To mark an email as spam, right click on the mail item you want to flag as spam, then select Actions > Mark > Spam After you continuously select a particular email address as spam,...

How to Configure a Secure Thunderbird 10 Email

You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...

Configuring your Default Email Program for Windows

Though Windows Mail is the default e-mail program for most windows products you can easily choose a different e-mail program as your default. If you want to change the default e-mail program back to Windows Mail, you can do so at any time. 1. Open Default Programs by...
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