Sep 11, 2020 | Email, Technical Help
Step One Sign into the Smartermail account you’re trying to import the contact lists from. Step Two Click on ‘Contacts’ icon in the left hand menu, with the image of a person. Step Three At the top of the contacts list above the search bar,...
Sep 8, 2020 | Email, Technical Help
Step One In your favorite web browser, navigate to https://portal.office.com to log into your Microsoft Hosted Exchange admin account. Step Two Navigate to the Admin area by clicking on the Admin area icon across the top of the page, or by clicking on the grid in the...
Sep 8, 2020 | Email, Technical Help
On occasion, Microsoft Hosted Exchange or Microsoft Office 365 email users may have an input box pop up requesting that you enter your username or email address and your password. At times this can persist and become most annoying. This creates even more difficulty if...
May 2, 2020 | Email, Technical Help
Say you’re going on vacation and won’t be able to reply to your emails for a couple weeks – setting up an autoresponder is a good idea – you can write a message that will automatically reply to anyone who sends you an email, for example:...
May 2, 2020 | Email, Technical Help
To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...
Dec 16, 2019 | Email, Technical Help
When you first start adding the SmarterMail email account to your mobile device, you’ll want to select the ‘Other’ option from the type of accounts. Usually “Other” is a choice among Microsoft, Exchange, AOL, Yahoo, Gmail, etc. From there, just plug in...
Dec 12, 2019 | Domains, Email, Hosting, Q & A, Scams and Spoofs, SEO, Spam, WordPress
Even though advertising is essential for any business, a referral from another client is usually the best. The staff here have decades of networking and experience with other businesses in the community. Please think of CharlesWorks as your trusted business resource....
Dec 3, 2019 | Email, Q & A
Q: “I seem to be having a lot of trouble emailing people who have Yahoo and AOL accounts. They are either getting my emails in their junk folder or not at all. Sometimes I’m not getting an indication the email was not undelivered and other times I get...
Nov 12, 2019 | Email, Spam
Log in to your mail account on the mail server at https://mega.charlesworks.com: To mark an email as spam, right click on the mail item you want to flag as spam, then select Actions > Mark > Spam After you continuously select a particular email address as spam,...
Jul 27, 2016 | Email, Technical Help
You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...
Jun 1, 2016 | Email, Technical Help
To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...
May 13, 2016 | Email, Technical Help
Note: This set of directions requires that Outlook 2010 be installed on the Windows system. Outlook 2010 runs on a variety of older Windows versions as well as the latest Windows 10. While this information pertains to using Outlook on the CharlesWorks SmarterMail...
Oct 30, 2015 | Email, Technical Help
Many third party email clients on the Mac will ask you if you want to set them as the default mail app, but regardless you can always set it yourself using the following actions: 1. Open the Mail application in OS X. 2. Pull down the Mail menu and click on...
Oct 29, 2015 | Email, Technical Help
Though Windows Mail is the default e-mail program for most windows products you can easily choose a different e-mail program as your default. If you want to change the default e-mail program back to Windows Mail, you can do so at any time. 1. Open Default Programs by...
