A dangerous email can truly come from someone you know. I recently traced one through Gmail’s authenticated servers and found strong evidence of account misuse. This article explains how I read the headers, why authentication does not guarantee safety, and what victims should do immediately. It also covers passwords, connected applications, forwarding rules, devices, two-step verification, contact warnings, and recovery steps anyone can follow before attackers cause more damage.
CharlesWorks proudly supports fellow local businesses, including the Monadnock Shopper News. I have advertised with the Shopper for years, and its readers have brought genuine inquiries to my business. I especially thank Diane Stolar for her steady advice and many years of campaign help. Since 1998, CharlesWorks has helped Monadnock Region businesses with websites, web hosting, domain names, email, WordPress, search engine optimization, security, and technical support. Whether you need a simple website adjustment or a complex online project, Charles and Evan provide practical personal help. Reach out today and let us help your business move forward online with confidence.
Using FirewallD and Fail2Ban on Debian 13 Let's talk about hardening your Smartermail in Linux. When you put a powerful mail server like SmarterMail on a dedicated Debian box, it’s like opening a high-end storefront. Within minutes, "window shoppers" (automated bots)...
Ever wonder how the Internet really finds a website or delivers email? In this practical guide, I explain how to use the nslookup command on Windows and Linux to uncover DNS answers, troubleshoot problems, and understand what’s happening behind the scenes.
Spam form submissions can be annoying, but they’re also a common part of running a website. I explain why they happen, what they mean, and how you can handle them without hurting your site’s security or email reputation.
Need quick access to your email? At CharlesWorks, I make it simple to open your webmail right from your desktop—whether you’re using Roundcube or Microsoft Office 365. This guide shows you how to create shortcuts on both Windows PCs and Macs so you can log into your email with a single click. It also includes the correct IMAP and SMTP settings for setting up your email in programs like Outlook or Apple Mail. If you’re tired of typing in URLs or searching bookmarks, this article is for you. Spend less time clicking—and more time communicating.
Email on Your Phone Many of our clients at CharlesWorks reach out about checking their email on mobile devices. Recently, a client asked me if there was an app or shortcut to use for his email system on his phone. I initially thought he had Hosted Exchange email, so I...
Not all website help is created equal. At CharlesWorks, every task is completed by our in-house U.S.-based team—never outsourced overseas. While other companies promote low rates using virtual assistants or foreign freelancers, we focus on dependable, expert-level service provided by people right here in your community. We bill by the minute, so you only pay for what you actually need. Whether it’s a website update, SEO help, or managing your domain and email, we handle it quickly, professionally, and locally. Learn why supporting a trusted local business like CharlesWorks makes all the difference in getting work done right.
Are your website emails disappearing or landing in spam? You might be dealing with unverified emails—and it could be costing you business. Many important messages, like contact form submissions and update notifications, never reach the inbox because modern email servers are stricter than ever. With filters powered by artificial intelligence and constant security updates, even legitimate emails can get flagged as suspicious. This article breaks down why it happens, what it looks like (with real examples from Outlook), and how you can fix it. You’ll learn about SPF, DKIM, and DMARC—three critical DNS settings that help your website’s emails look trustworthy to all mail servers. Whether you manage your own website or rely on a hosting provider, this guide will show you what to check and how to stay out of the junk folder. Don’t let your site’s messages get lost—read the full article to protect your email delivery.
In response to rising utility and equipment costs, CharlesWorks is adjusting some of our pricing to continue delivering the high-quality service you expect. We are increasing our monthly email packages and Microsoft Office products by $1 and annual domain name fees by $2. Despite these changes, we are holding monthly hosting charges and labor costs steady at $99 per hour, billable by the minute. We strive to minimize these impacts and appreciate your understanding as we navigate these economic challenges together.
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