This post is mostly for CharlesWorks SmarterMail users. In recent days we have started hearing from SmarterMail users that their access to SmarterMail via webmail (in a browser) has been freezing up. People have been unable to send messages when this happens. The...
Log in to your mail account on the mail server securely at https://mega.charlesworks.com: To mark an email as spam, right click on the mail item you want to flag as spam, then select Actions > Mark > Spam NOTE: If you flagged something accidentally or something...
A Gmail user might not get email from their website if the address or domain the message comes from is on their blocked senders list. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on...
In many cases, email sent from forms in WordPress on does not make it to the Inbox of Google GMail addresses. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on their systems. If the...
How do I configure Outlook for my email Accounts?1.In Outlook, go to the Tools menu and click on Email Accounts. 2. Select Add a new email account and then click Next. 3. Select POP3 and then click Next. 4. Enter your email information: Your Name: your name Email...
You can use Smarter Mail Categories to create an online group to be able to email groups of people such as staff, organizations, or other groups. You may think of these as "groups", in Smarter Mail, these are referred to as "Categories".1. First, create your Category,...
You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...
To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...
Note: This set of directions requires that Outlook 2010 be installed on the Windows system. Outlook 2010 runs on a variety of older Windows versions as well as the latest Windows 10. While this information pertains to using Outlook on the CharlesWorks SmarterMail...
Many third party email clients on the Mac will ask you if you want to set them as the default mail app, but regardless you can always set it yourself using the following actions: 1. Open the Mail application in OS X. 2. Pull down the Mail menu and click on...
