by Robin Snow | Nov 12, 2020 | Technical Help, WordPress
Issue: When loading images into media library, only a blank thumbnail shows. After testing compatibility of plugins, themes, php, etc, problem persisted. Go to Dashboard -> Settings -> Media Make sure the default file path is there. When I was troubleshooting this...
by Robin Snow | Dec 17, 2019 | Q & A
A note from Charles about who we help… We at CharlesWorks are dedicated to doing our best for every one of our clients. Whether you’re a one person entrepreneur or a large corporation with hundreds of employees, we strive to provide you the best level of...
by Robin Snow | Dec 16, 2019 | Email, Technical Help
When you first start adding the SmarterMail email account to your mobile device, you’ll want to select the ‘Other’ option from the type of accounts. Usually “Other” is a choice among Microsoft, Exchange, AOL, Yahoo, Gmail, etc. From there, just plug in...
by Robin Snow | Dec 12, 2019 | Domain Names
Porn, Pornography, and the .XXX and Pornographic appearing Domain Names So how did you end up here? We hope you are also wondering about that. By now you have figured out we are not a porn site and there is no pornography here. Why would CharlesWorks even have an XXX...
by Robin Snow | Dec 12, 2019 | Domain Names, Email, Q & A, Scams & Spoofs, Search Engine Optimization (SEO), Spam, Web Hosting, WordPress
Even though advertising is essential for any business, a referral from another client is usually the best. The staff here have decades of networking and experience with other businesses in the community. Please think of CharlesWorks as your trusted business resource....
by Robin Snow | Dec 12, 2019 | WordPress
Thank you for considering CharlesWorks to host and or create your website! This agenda is intended to outline the basics of what is involved with website creation and how we at CharlesWorks work with our clients. Please feel free to ask additional questions. Domain...
by Robin Snow | Dec 3, 2019 | Email, Q & A
Question “I seem to be having a lot of trouble emailing people who have Yahoo and AOL accounts. They are either getting my emails in their junk folder or not at all. Sometimes I’m not getting an indication the email was not undelivered and other times I...
by Robin Snow | Nov 12, 2019 | Email, Spam
Log in to your mail account on the mail server securely at https://mega.charlesworks.com: To mark an email as spam, right click on the mail item you want to flag as spam, then select Actions > Mark > Spam NOTE: If you flagged something accidentally or something...
by Robin Snow | Nov 11, 2019 | WordPress
Log into your WordPress Dashboard: In a browser, enter http://yourdomainname/wp-admin (if this does not work and you are a CharlesWorks web client, please give us a call or email us and we’ll help). Login with your administrative credentials (you should have...
by Robin Snow | Apr 5, 2017 | WordPress
If you would like to host your current WordPress website with CharlesWorks, we simply need the following from you to get started. If you don’t know the answer to these questions, don’t worry! We can help you through the process with access into various...
by Robin Snow | Apr 4, 2017 | WordPress
The WordPress software itself is free. Some of the premium plugins and themes are offered at various costs. WordPress.org is anyone can obtain the WordPress software, plugins and themes for self-hosted WordPress websites. That is essentially where we get them for you...
by Robin Snow | Feb 23, 2017 | Email
How do I configure Outlook for my email Accounts? 1.In Outlook, go to the Tools menu and click on Email Accounts. 2. Select Add a new email account and then click Next. 3. Select POP3 and then click Next. 4. Enter your email information: Your Name: your name Email...
by Robin Snow | Feb 22, 2017 | Email, Technical Help
You can use Smarter Mail Categories to create an online group to be able to email groups of people such as staff, organizations, or other groups. You may think of these as “groups”, in Smarter Mail, these are referred to as “Categories”. 1....
by Robin Snow | Sep 1, 2014 | Domain Names, Email, Q & A, Search Engine Optimization (SEO), Technical Help, Web Hosting, WordPress
The summer is coming to a close, and you know what’s next: the Holidays! We would like to get a jump on the season of thanks by letting you know how much we appreciate your continued patronage. Thanks to faithful web clients like yourself, CharlesWorks has seen...
by Robin Snow | Aug 1, 2014 | Domain Names, Email, Search Engine Optimization (SEO), Web Hosting
Seven questions to ask your potential provider! If you or your business has an online presence, a crucial part of the whole web presence is deciding who will host your website. The web hoster provides the web space. It also manages the servers on which your site will...