Jan 1, 2020 | Domain Names, Technical Help, Web Hosting, WordPress
CharlesWorks uses Let’s Encrypt to provide SSL (Secure Socket Layers) for your web presence! Note: On websites hosted after January 1, 2020, CharlesWorks automatically offers the FREE Let’s Encrypt encryption service to offer SSL certificates for sites...
Dec 26, 2019 | Domain Names, Technical Help
Your domain name is the least expensive piece of one’s Internet presence – yet one of the most important! Domain names are annually renewed and paid for just like a post office box – if it lapses, anyone else can obtain it and use it. It can be a...
Dec 19, 2019 | Spam, Technical Help, WordPress
Google provides a free reCAPTCHA system that anyone with a Google account can use. It is much more effective because it is harder for form bots to figure out workarounds for. Note: Unfortunately, we at CharlesWorks do not have any control over how Google handles the...
Dec 13, 2019 | Technical Help
Trying to fix “Browser not Supported” errors or “Browser no Longer Supported” errors Occasionally, you may get an error indicating your browser is not supported when visiting a web page. This error is referring to the browser that’s on...
Jun 9, 2018 | Email, Spam, Technical Help, WordPress
In many cases, email sent from forms in WordPress on does not make it to the Inbox of Google GMail addresses. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on their systems. If the...
Jul 27, 2016 | Email, Technical Help
You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...
Jul 2, 2016 | Technical Help
Your DNS cache is a place in your computer that stores the locations (domain names and their IP addresses) of web servers that contain pages you have viewed. If the location of the web server changes before the entry in your DNS cache updates, you will be unable to...
Jun 1, 2016 | Email, Technical Help
To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...
May 13, 2016 | Email, Technical Help
Note: This set of directions requires that Outlook 2010 be installed on the Windows system. Outlook 2010 runs on a variety of older Windows versions as well as the latest Windows 10. While this information pertains to using Outlook on the CharlesWorks SmarterMail...
Oct 30, 2015 | Email, Technical Help
Many third party email clients on the Mac will ask you if you want to set them as the default mail app, but regardless you can always set it yourself using the following actions: 1. Open the Mail application in OS X. 2. Pull down the Mail menu and click on...
Oct 29, 2015 | Email, Technical Help
Though Windows Mail is the default e-mail program for most windows products you can easily choose a different e-mail program as your default. If you want to change the default e-mail program back to Windows Mail, you can do so at any time. 1. Open Default Programs by...
Oct 19, 2015 | Email, Technical Help
Applies to All Versions of SmarterMail. Follow these steps to create a Smarter-Mail account on an Apple iOS device like the iPad, iPhone or iPod Touch: 1. On the iPhone, touch Settings. 2. Touch Mail. 3. Click on Accounts. 4. Touch Add Account. 5. Select Other. 6....
Oct 19, 2015 | Email, Technical Help
Owners of Apple iOS mobile devices that decide to not use the Exchange ActiveSync add-on will need to reconfigure their iOS device so it can acquire mail using either IMAP or POP3. When using POP3 email is saved in a mailbox to a remote server till the user (you)...
