Veteran owned and
operated since 1998

Your Domain Registration

Your domain name is the least expensive piece of one’s Internet presence – yet one of the most important! Domain names are annually renewed and paid for just like a post office box – if it lapses, anyone else can obtain it and use it. It can be a...

Acquiring reCAPTCHA API codes

Google provides a free reCAPTCHA system that anyone with a Google account can use. It is much more effective because it is harder for form bots to figure out workarounds for. Note: Unfortunately, we at CharlesWorks do not have any control over how Google handles the...

Browser not Supported Errors

Trying to fix “Browser not Supported” errors or “Browser no Longer Supported” errors Occasionally, you may get an error indicating your browser is not supported when visiting a web page. This error is referring to the browser that’s on...

SmarterMail Webmail on Chrome

This post is mostly for CharlesWorks SmarterMail users. In recent days we have started hearing from SmarterMail users that their access to SmarterMail via webmail (in a browser) has been freezing up. People have been unable to send messages when this happens. The...

Google Mail (GMail) Unblocking Addresses/Domains

A Gmail user might not get email from their website if the address or domain the message comes from is on their blocked senders list. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on...

Google Mail (GMail) Trusted Senders

In many cases, email sent from forms in WordPress on does not make it to the Inbox of Google GMail addresses. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on their systems. If the...

How to Configure a Secure Thunderbird 10 Email

You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...

How to clear your computer’s DNS cache

Your DNS cache is a place in your computer that stores the locations (domain names and their IP addresses) of web servers that contain pages you have viewed. If the location of the web server changes before the entry in your DNS cache updates, you will be unable to...

Configuring your Default Email Program for Windows

Though Windows Mail is the default e-mail program for most windows products you can easily choose a different e-mail program as your default. If you want to change the default e-mail program back to Windows Mail, you can do so at any time. 1. Open Default Programs by...

How to Configure POP for Apple Mobile Devices

Owners of Apple iOS mobile devices that decide to not use the Exchange ActiveSync add-on will need to reconfigure their iOS device so it can acquire mail using either IMAP or POP3. When using POP3 email is saved in a mailbox to a remote server till the user (you)...