by Charles Oropallo | July 27, 2016 2:00 pm | Email, Technical Help
You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...
by Charles Oropallo | June 1, 2016 11:37 am | Email, Technical Help
To begin, you must first have the incoming and outgoing server information from your Web-Based Email account. This information will be used in steps 7 and 8. Usually, this information consists of the following: 1. Email server (incoming and outgoing) is usually...
by Charles Oropallo | May 13, 2016 4:58 pm | Email, Technical Help
Note: This set of directions requires that Outlook 2010 be installed on the Windows system. Outlook 2010 runs on a variety of older Windows versions as well as the latest Windows 10. While this information pertains to using Outlook on the CharlesWorks SmarterMail...
by Charles Oropallo | October 30, 2015 9:17 am | Email, Technical Help
Many third party email clients on the Mac will ask you if you want to set them as the default mail app, but regardless you can always set it yourself using the following actions: 1. Open the Mail application in OS X. 2. Pull down the Mail menu and click on...
by Charles Oropallo | October 29, 2015 12:11 pm | Email, Technical Help
Though Windows Mail is the default e-mail program for most windows products you can easily choose a different e-mail program as your default. If you want to change the default e-mail program back to Windows Mail, you can do so at any time. 1. Open Default Programs by...
by Charles Oropallo | October 19, 2015 8:25 pm | Email, Technical Help
Applies to All Versions of SmarterMail. Follow these steps to create a Smarter-Mail account on an Apple iOS device like the iPad, iPhone or iPod Touch: 1. On the iPhone, touch Settings. 2. Touch Mail. 3. Click on Accounts. 4. Touch Add Account. 5. Select Other. 6....
by Charles Oropallo | October 19, 2015 1:05 am | Email, Technical Help
Owners of Apple iOS mobile devices that decide to not use the Exchange ActiveSync add-on will need to reconfigure their iOS device so it can acquire mail using either IMAP or POP3. When using POP3 email is saved in a mailbox to a remote server till the user (you)...
by Charles Oropallo | October 6, 2015 3:20 pm | Email, Technical Help
These directions presume you have already set up Hosted Exchange email accounts through us. If you have not yet set them up, please visit http://CharlesWorks.domains and purchase the accounts there. There is help available at the number at the top of that web page...
by Charles Oropallo | October 6, 2015 10:29 am | Email, Technical Help
In Outlook, go to the Tools menu and click on Email Accounts. Select Add a new email account and then click Next. Select POP3 and then click Next. Enter your email information: Your Name: your name Email Address: the email address the messages will be sent from...
by Charles Oropallo | October 6, 2015 10:28 am | Email, Technical Help
1. Open Outlook 2010 and click on File (in the upper left). Under Info, choose Account Settings to add an account. 2. Select Email Account and enter: Your Name, Email Address, and Password and click Next. 3. Outlook 2010 will now establish a network connection, search...
by Charles Oropallo | October 6, 2015 10:28 am | Email, Technical Help
In Outlook Express, go to the Tools menu. Click on Accounts… A box will appear. Click Add and select Mail. Enter your name as you want it to appear on your emails and click Next. Put in your email address, which consists of a user you set up in webmail and...
by Charles Oropallo | September 8, 2015 2:50 pm | Email, Technical Help
1. Open Microsoft Windows Live Mail 2011. At the top of the page click on the Blue File button and then select ‘Options’ followed by Email Accounts… . File> Options> Email Accounts> 2. Click on the ‘Add’ button. 3. Select the...
by Charles Oropallo | July 7, 2015 5:03 pm | Email, Technical Help
1. Open Microsoft Windows Mail 2011. At the top of the page click on the Blue Menu button and then select ‘Options’ followed by Email Accounts… . Tools> Options> Email Accounts> 2. Click on the ‘Add’ button. 3. Select the account...
by Charles Oropallo | June 27, 2015 2:01 pm | Email, Technical Help
Windows Live Mail allows users to access their emails. For users who get a lot of email during a single session a worth while customization would be updating the frequency Windows Live Mail checked for new mail. Here’s how to proceed: 1. Open Microsoft Windows...
by Charles Oropallo | June 27, 2015 2:02 am | Email, Technical Help
Remember that these directions are to hook up an account listed as “other” in the types of accounts to add. For the best instructions, contact the vendor of your particular device, computer, laptop, or software program. They will be able to help you best....
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