CharlesWorks provides a comprehensive range of business resources, including web hosting, domain registrations, website development and more, to help businesses establish a strong online presence. CharlesWorks also refers its clients to others looking for their services!
New Website Agenda
Thank you for considering CharlesWorks to host and or create your website! This agenda is intended to outline the basics of what is involved with website creation and how we at CharlesWorks work with our clients. Please feel free to ask additional questions. Domain...
Yahoo and AOL Email Problems
Question "I seem to be having a lot of trouble emailing people who have Yahoo and AOL accounts. They are either getting my emails in their junk folder or not at all. Sometimes I'm not getting an indication the email was not undelivered and other times I get various...
SmarterMail Webmail on Chrome
This post is mostly for CharlesWorks SmarterMail users. In recent days we have started hearing from SmarterMail users that their access to SmarterMail via webmail (in a browser) has been freezing up. People have been unable to send messages when this happens. The...
Spam Email Tutorial
Log in to your mail account on the mail server securely at https://mega.charlesworks.com: To mark an email as spam, right click on the mail item you want to flag as spam, then select Actions > Mark > Spam NOT SPAM NOTE: If you: flagged something as spam...
Google Mail (GMail) Unblocking Addresses/Domains
A Gmail user might not get email from their website if the address or domain the message comes from is on their blocked senders list. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on...
Google Mail (GMail) Trusted Senders
In many cases, email sent from forms in WordPress on does not make it to the Inbox of Google GMail addresses. Note: Unfortunately, we at CharlesWorks do not have any control over how Google or any other email provider chooses to filter email on their systems. If the...
Microsoft Outlook
How do I configure Outlook for my email Accounts?1.In Outlook, go to the Tools menu and click on Email Accounts. 2. Select Add a new email account and then click Next. 3. Select POP3 and then click Next. 4. Enter your email information: Your Name: your name Email...
Creating Email Categories (Groups)
You can use Smarter Mail Categories to create an online group to be able to email groups of people such as staff, organizations, or other groups. You may think of these as "groups", in Smarter Mail, these are referred to as "Categories".1. First, create your Category,...
How to Configure a Secure Thunderbird 10 Email
You can access your SmarterMail accounts with a desktop client like Mozilla Thunderbird 10 by using either IMAP or POP3. Please note that currently Thunderbird 10 can only synchronize SmarterMail messages. IMAP allows all messages and folders to be stored on the...